Refund policy

When shipping, please choose a carrier that can provide tracking and insurance. Please include your name, return address, daytime phone number, email and reason for return.  We will issue a refund if the return is within 30 days of purchase.

If the original purchase was made with a credit card, we will credit the card account for the returned item(s) upon receipt.  The credit card will be charged for the replacement item(s) when shipped. 

To complete your return, we require a receipt or proof of purchase.

Exchanges 

If you need to exchange an item, send us an email at info@lifetahoe.com and send your item to PO Box 1595 Truckee, CA 96160 United States.

Shipping
To return your product, you should mail your product to PO Box 1595, Truckee CA 96160, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.